Student Voice Co-ordinator (Fixed-term until August 2022)

Applications close: 11 March 10am

Interviews: 18 March

Start date: As soon as possible

Salary: £22,500


How to Apply?

Download and complete our application form and email it to

Download Application Form


About the Role 

The Student Voice Co-ordinator ensures that all students representatives are supported to champion the student voice whilst also providing direct support to students who need help with university regulations. A core focus of this particular post will be to collect, analyse, and report on data ahead of the university's QAA review.

This post highlights the things that are positive about the university experience and the areas of improvement. University can be challenging, the Student Voice Co-ordinator is there to enhance the student experience through specialist advice, signposting, and empowerment.


What do we offer?

  • Professional Development, with a free leadership and management qualification and generous study-leave policy
  • 28 days annual leave (plus Bank Holidays and 2 weeks off in December!).
  • A fun working environment that is filled with a lot of opportunities.
  • Starting salary of £22,500 per annum.


Job Description

Contract type: Fixed term until August 2022

Working hours: 36 hours per week

Location: This role can be remote in the first instance; however, it is expected that you'll work across the Swansea, Carmarthen, and Lampeter campuses as required, with quarterly travel (estimated) to other UWTSD Group sites including Birmingham, London and Cardiff.

Reporting to: Student Voice & Advocacy Manager


Purpose of the Student Voice Co-ordinator.


This post acts as a key support to the Group President 2021-2022 in creating a Student Written Submission for the Quality Assurance Agency. The primary objective of the role is to ensure high-quality research, analysis, and reporting for the Quality Assurance Agency’s visit in March 2022.

The Student Voice Co-ordinator ensures that all students representatives are supported to champion the student voice whilst also providing direct support to students who need help with university regulations. 

This post highlights the things that are positive about the university experience and the areas of improvement. 


Duties of the Student Voice Co-ordinator


Student Written Submission

  • To provide planning, logistical, and administrative support to the Students’ Union Student Written Submission Steering Board 
  • To work closely with relevant elected officers and staff members to continually include students throughout the Student Written Submission. 
  • To keep up to date with best practice from within and outside the student movement and seek to ensure that Trinity Saint David Students’ Union is recognised as a progressive, student-led organisation with regard to Student Written Submissions
  • To solicit and analyse feedback from students and volunteers regarding their experiences at UWTSD 
  • Triangulate several years’ worth of data into a comprehensive database to be used collaboratively with the Lead Student Representative for the Quality Enhancement Review



  • Promote and co-ordinate the online ‘Big Ideas’ process generating student engagement and ideas.
  • Manage the Campus and SU Councils, and Annual General Meeting.
  • Co-ordinate the training and development of elected part-time officers and support them to set and achieve relevant objectives.
  • Act as an Assistant Deputy Returning Officer to deliver successful elections. 


Academic Representation

  • Co-ordinate the advertisement, election, and training of UWTSD Course and Student Voice Representatives.
  • Support reps in preparing for meetings, helping them to identify both issues and good practice within Institutes and Schools.
  • Manage and maintain an accurate database of reps, reporting annually on the demographics of participating students creating a plan of action as to how to remove barriers to participation.
  • Develop and manage stakeholder relationships of all levels of the university to support reps to achieve their objectives
  • Monitor the impact of the student voice at School and Institute-level meetings, reporting on trends and outcomes of issues raised by reps across the University.
  • Assist in the promotion of the full range of annual online sector and institutional student feedback surveys.


General Duties

  • To support, advise and assist elected student officers in the achievement of their aims and objectives.
  • To discharge all relevant Health and Safety Responsibilities.
  • To adhere to all relevant Students’ Union Policies and Procedures.
  • To adhere to all relevant UWTSD Policies and Procedures.
  • To be adaptable to change and have an ability to acquire new and relevant skills and knowledge by taking appropriate responsibility for own personal and professional development.
  • To represent the Students’ Union at relevant professional networks, events and conferences.
  • To support and promote the Students’ Union’s values whilst undertaking duties, demonstrating commitments to equality, bilingualism, sustainability and democracy.


Personal Specification



  • Experience of managing academic representation within Further or Higher Education
  • Knowledge and experience of the QAA's work as well as their review processes for Higher Education
  • Previous experience of mapping pre-requisite materials to create a framework for research and reporting
  • The ability to establish effective working relationships with colleagues both internally and externally across large organisations.
  • Experience of successfully delivering project activity to meet set aims and objectives.
  • Interest in Higher Education quality assurance processes
  • Ability to work independently to plan and execute the agreed project activity. 
  • Demonstrable experience of reporting on research without expressing your own opinion.
  • An appropriate level of IT Skills and willingness to learn new software packages.
  • Analytical and questioning approach.
  • Willingness to accept additional responsibilities. 
  • Personal commitment to equity, diversity, and inclusion.



  • Experience of working in a Students’ Union.
  • Previous experience of developing of a student-written submission
  • Knowledge of HE institution frameworks and structures.
  • Educated to degree level or equivalent or possess equivalent experience.
  • A good understanding of the roles of Officers and Students’ Unions in HE institutions. 
  • Ability to communicate through the medium of Welsh, or a willingness to learn to the required level.