Advice Service Catch-Up 2
Welcome back! We hope you’ve all had a great summer break.
We understand that student summers aren’t always about relaxing, with some students finding full-time work or working on their thesis. Whatever you’ve accomplished this summer, we hope this new semester begins on a positive note.
In May, we reintroduced you to our advice service team. Since then, we’ve been continuing to work on projects to ensure that students remain updated and informed on university policies and procedures.
Academic Processes Toolkit
Our academic toolkit is a comprehensive look at all university processes, such as complaints, appeals and extenuating circumstances. It breaks down the steps of each process, as well as providing the contact details for university departments who might be able to provide additional guidance, such as Money Support who can help students with financial hardship and budgeting.
The toolkit is available as a PDF document kitted out with all the information you might need: https://www.uwtsdunion.co.uk/advice/toolkit
Student Fees Video
Our withdrawing and tuition fees video is an informative overview of student rights and responsibilities when it comes to paying tuition fees, especially for students who are not receiving funding from a student finance provider.
Withdrawal process for after 14-day period:
Withdrawing or Interrupting Your Studies | University of Wales Trinity Saint David
Student Checklist – Getting Acquainted, Getting Connected & Getting Ready
This checklist is available to all students; new or returning! This is your one-stop-shop checklist to make sure you’ve completed all the nitty gritty steps to getting ready to make the most of your studies.
It is also useful if you’ve recently been reinstated from a withdrawal and want to make sure that the university knows you are active, engaged and ready to re-commence with your studies. This includes logging in to your Moodle account, opening your university emails and familiarising yourself with the variety of departments at UWTSD.
Download the Student Checklist
Download the checklist to print at home or pick up a checklist at your local SU office!
Student Feedback Form
Our new Advice Service feedback form is an opportunity for students to voice their thoughts on the advice they have received from our team. If you have received support and advice from our advice team recently, we encourage you to complete our feedback form to let us know what you found valuable and how we can improve.
Here’s what students have been saying:
- “I would like to express my heartfelt gratitude to the advice service, whose encouragement and practical assistance during a time of deep helplessness, fear, and self-doubt were of immense support to me.”
- “They are very caring and friendly support service.”
House Viewing Checklist
Even when you’re not juggling academic studies, house viewings can be stressful and confusing. It is important for you to find somewhere that you feel safe and confident in. But we know it’s not easy to remember all the questions you have when you’re put on the spot during a house viewing. Who is the landlord? What furniture is included in the rent? Who is responsible if the fridge breaks down?
To tackle new home nerves, we have put together a handy checklist of everything you need to look for and ask about in potential future homes
Release of Results Support Pop-ups
Our Advice team has also been busy attending UWTSD campuses to support students during release of results. These pop-ups are a great way for students to ask questions about our advice service and get an idea of what the steps are for university processes.
You can catch us at the next release of results pop-ups in:
Birmingham
10 September 12.30pm -2.30pm in Spark Hill Campus, Student Area
12 September 12.30pm – 2.30pm in Quay Place Campus, Louisa House Student Area
13 September 12.30pm – 2.30pm in Quay Place Campus, Louisa House Student Area
London
9 October, 11am – 1pm in the Common Area
10 October, 11am – 1pm in the Common Area
11 October, 10am – 1pm in the Common Area
What else has our advice team been up to between all of this?
Sophie Kitsell
Based on Birmingham Campus
Has moved into a house to give her bunny more room to run all over the place!
Sydney Radford
Based on London Campus
Attended an adult’s adults-only evening at London Zoo. Her favourite animal was the penguins with their eggs.
Alice McGovern
Based on Swansea Campus
Watched the newest Superman in the cinema way too many times...maybe that’s the real punk rock.
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