Hoodies 

Online Purchases 

All online hoody orders are managed and fulfilled by our partner, Uniwear. Full details of their returns policy can be found on their website: https://uwtsd.universityhoodies.org/page/delivery

 

Repairs and Replacements 

If your hoody is faulty, please contact us to discuss a repair, replacement, or refund. You’ll need to provide your sales receipt. To discuss your options, please contact us at union@uwtsd.ac.uk. 

 

Events 

Event tickets and booking fees are non-refundable, unless; 

• You give us at least ten working-days notice 
• We postpone or cancel the event. 
• Or the event has been changed significantly from the original advertisement. 

Please contact us at union@uwtsd.ac.uk to discuss your booking. 

 

Payment Method 

All refunds are issued onto the original payment method - i.e. refunds will be made onto the original card used. Funds can take up to five working days to appear in your account. 

 

Queries 

If you have any queries, please contact union@uwtsd.ac.uk.